Privacy Policy
Last updated: March 6, 2026
Rack-Up respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, join the waitlist, or use the Rack-Up app and related services.
Information We Collect
- Contact information: your email address and any details you submit when joining our waitlist or contacting us.
- Account and profile information: if you create an account, we may collect details such as your name, login information, workout preferences, goals, and settings.
- Workout and nutrition data: workout logs, exercise history, meal photos, screenshots, uploaded images, and related AI-generated insights such as calorie estimates or progress summaries.
- Device and usage data: information such as browser type, device type, IP address, pages visited, and interactions with our website or app to help us operate, improve, and secure the service.
How We Use Information
- To provide and improve Rack-Up features, including workout planning, progress tracking, and nutrition-related tools.
- To personalize your experience, recommendations, and app content.
- To respond to inquiries, send product updates, and manage waitlist communications.
- To maintain security, prevent abuse, troubleshoot issues, and comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share information in the following situations:
- Service providers: with vendors that help us host the website, process waitlist submissions, deliver emails, support customer service, store data, or operate app functionality.
- AI and processing partners: with trusted providers that help analyze uploaded screenshots, images, or nutrition-related content so we can provide automated results and product features.
- Legal and safety reasons: if required to comply with law, regulation, legal process, or to protect the rights, safety, and security of Rack-Up, our users, or others.
- Business transfers: in connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business.
Waitlist and Contact Forms
When you submit your email through our website, that information may be processed by third-party form or email delivery providers on our behalf so we can manage the waitlist and respond to you.
Data Retention
We keep personal information only for as long as reasonably necessary to provide our services, operate the business, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at helpdesk@rack-up.app. You can also unsubscribe from marketing or waitlist emails at any time using the unsubscribe link, when available.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.
Children's Privacy
Rack-Up is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at helpdesk@rack-up.app.